Returns & Refunds

1. Email us at support@psychedelic-store.com with your order number and reason for return.
2. We will confirm your return request within 24 hours.
3. Pack the item securely in its original, unopened packaging.
4. Post the item to our returns address (provided in the confirmation email).
5. Once received and inspected, your refund will be processed within 14 days.

Items eligible for return must be:

• Returned within 30 days of delivery
• Completely unused and in original, undamaged packaging
• Seals and tamper-evident stickers must be fully intact
• Accompanied by proof of purchase (order number)

Due to strict hygiene and safety regulations, the following cannot be returned unless faulty:

• Opened or consumed magic mushrooms, microdosing products, or psychedelics
• Items with broken, missing, or tampered seals
• Products damaged due to improper storage or misuse
• Items explicitly marked as non-returnable or clearance at the time of purchase

If you receive a faulty, damaged, or incorrect item, contact us within 7 days of delivery. We will arrange collection at no cost to you and provide a full replacement or refund, including original postage costs.

Refunds are issued to the original payment method within 14 days of receiving the returned item. For bank transfers, crypto, and P2P payments, refunds are issued via bank transfer or equivalent method.

Unless an item is faulty or incorrect, return postage is the customer's responsibility. We strongly recommend using a tracked and insured service due to the high value of our products. We cannot accept liability for items lost in transit.